Finance & Insurance

ORC International provides market and customer intelligence to banks, securities brokerages, insurance companies and other financial institutions in both the retail and commercial segments. We have both the local and global resources to help financial services organizations understand the critical factors impacting their customers, markets and brands, as well as their potential for growth.

Issues we can help you with include:

• Strategic visioning and planning
• Understanding the market dynamics
• Measuring and maximizing customer satisfaction
• Assessing market opportunities
• Determining demand trends
• Understanding new technology opportunities

Our strong client base of local, regional and global financial services leaders look to our expertise on numerous issues in areas such as customer satisfaction, loyalty and retention, reputation management, market assessment and segmentation, brand awareness and positioning, concept testing, new product development, pricing strategy and customer database management.

Our expertise covers a wide range of financial services sectors, including:

• Life assurance and personal pension providers
• Group risk and corporate pension providers
• Investment houses
• General insurance providers
• Banks/building societies
• Mortgage providers
• Financial regulators and government bodies
• Professional associations/trade associations

To contact us, click here.